Privacy Policy
Last updated: April 2026MelbAgents Pty Ltd (ABN 30 548 617 145), referred to as "we", "us" or "our", is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information we collect
We collect personal information you provide when using our service, including:
- Name, phone number and email address
- Property details such as suburb, property type and price range
- Your buying or selling timeline and financial situation
- Which professionals you want introductions to
- Usage data and cookies from your interaction with our website
2. How we use your information
We use your personal information to:
- Match you with suitable professionals from our network
- Contact you regarding your enquiry
- Improve our matching service and website experience
- Send you relevant communications, which you can opt out of at any time
3. Sharing your information
We share your personal information only with the specific mortgage brokers, conveyancers or real estate agents we match you with. We do not sell your personal information to third parties. Professionals who receive your information are required to handle it in accordance with applicable privacy laws.
4. Cookies
Our website uses cookies to improve functionality and user experience. You can decline cookies through our cookie banner.
5. Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
6. Access and correction
You have the right to access and correct personal information we hold about you. To make a request, contact us at melbagents@gmail.com.
7. Contact us
If you have any questions about this Privacy Policy, contact us at melbagents@gmail.com or call 0432 214 027.